Terms and Conditions

KOMUNIQUE GMBH, Blumenrainstrasse 29, 9050 Appenzell, Switzerland, support@komunique.com, is the provider and contracting party for write2gether at write2gether.com. These terms apply to its use by account holders and, where relevant, by people with a sharing link. Mandatory statutory rights remain unaffected.

With write2gether, you can create documents and folders, edit text collaboratively, share documents by link and write in document chat. Signing in with an email link is required for your own workspace. Anyone with a valid sharing link can access the shared document without an account. You are responsible for protecting access to your email and for how you distribute your sharing links. If you use the service for an organisation, you must have authority to do so.

You retain your rights to the content you submit. You grant us only the authority necessary to provide the service: to store and transmit content and make it accessible to authorised collaborators. Submit only content for which you have the necessary rights, and respect the rights of others.

Anyone with a valid sharing link may edit, overwrite, remove or copy text, access editing history and chat, and forward the link. We do not verify the identity or trustworthiness of collaborators. Share personal or confidential information only if the people involved are permitted to see it. Revoking a sharing link prevents future access through that link, but does not undo edits or remove copies already stored outside the app. You are responsible for the permissions and information required when submitting other people's data.

You may not use the service for unlawful content, infringement of third-party rights, malware, unauthorised access or malicious disruption of its operation. If we receive specific indications of misuse, we may restrict access to the extent necessary; where possible, we will inform the affected person.

The Standard account is free. You can create a maximum of 10 Docs. Each Doc is automatically and permanently deleted 30 days after creation, even if it has been shared or edited later. Starting three days before expiry, we display a notice next to the Doc in the dashboard; no expiry email is sent.

New paid Unlimited subscriptions cost US$60 per year (USD) and renew annually through Stripe until cancelled. Existing CHF subscriptions retain their original agreed price and currency, including renewals; they are not automatically converted to USD. Subscription and payment are handled on Stripe's pages; Unlimited is activated after payment is confirmed. You can view and manage payment methods and invoices and cancel the subscription in the linked Stripe customer portal. Cancellation takes effect at the end of the paid period. If a payment fails or the paid period ends, the Standard limits apply again unless another Unlimited activation is in place. Docs created while Unlimited is active have no automatic expiry and do not count toward the limit of 10 new Standard Docs. Docs originally created under Standard keep their original 30-day period if the account returns to Standard.

You can delete your documents in the app and stop using the service. To have your account deleted, contact support@komunique.com. Statutory retention requirements remain unaffected. Please make your own copies of any content you still need; when use ends, access to the workspace may be lost.

“Unlimited” refers to the plan's document-creation limits and automatic-expiry exemption. It is not a promise of perpetual operation, permanent storage, or unlimited technical resources. An expiry exemption does not prevent deletion by the owner, account deletion, lawful service termination or loss through technical incidents. If we permanently discontinue a paid service, we will give reasonable advance notice and an opportunity to export content where reasonably possible, and refund prepaid fees attributable to any period we no longer provide. Mandatory rights remain unaffected.

The service is provided on an “as available” basis. To the fullest extent permitted by law, we give no warranty of uninterrupted, timely, secure or error-free operation, suitability for a particular purpose, or compatibility with every device or browser. There is no service-level agreement, minimum uptime commitment, guaranteed support response time, or guaranteed recovery time or recovery point. These limitations apply to both Free and Unlimited.

Maintenance, updates, network failures, incidents affecting third-party providers, security measures and circumstances outside our reasonable control may interrupt or restrict access. No automatic service credit or compensation is promised for interruptions; mandatory statutory remedies remain unaffected.

We do not promise that every edit will be saved or synchronised, that documents, editing histories or chat messages will remain intact, or that lost or deleted content can be restored. There is no contractual commitment to provide a backup, archive or individual restoration service. Any technical backups used for our own operation do not replace your independent copies. Do not rely on the service as the sole repository for important information or for safety-critical or legally required record-keeping.

You must regularly export or otherwise copy important content to independent storage, particularly before expiry, deletion or account closure. Check that important edits have been saved and that exported copies contain what you need. Version history, an active sharing link and an Unlimited subscription are not substitutes for a backup. These responsibilities do not reduce our mandatory legal obligations.

To the extent permitted by law, KOMUNIQUE GMBH excludes liability in connection with the provision and use of write2gether, regardless of the legal basis. This includes, in particular, liability for slight negligence and, to the extent permitted by law, for the conduct of auxiliary persons and third parties engaged by us.

To the extent permitted by law, this exclusion applies to direct and indirect damage, consequential loss, lost profits, unrealised savings, business interruption and the costs of reconstructing or restoring data. In particular, we exclude liability for documents, text, editing histories and chat messages that are lost, deleted, corrupted, overwritten, not saved, not synchronised or no longer accessible, including after automatic expiry or actions by collaborators. It also covers damage relating to outages, technical disruptions, unauthorised access and failures of third-party services.

If a complete exclusion is not legally effective but a limitation is permitted, our aggregate liability arising from or relating to the service is limited, to the fullest extent permitted by law, to the fees you actually paid to KOMUNIQUE GMBH for the service during the 12 months preceding the event giving rise to the claim. For entirely free use, no contractual compensation is promised. These limitations apply regardless of the legal basis of a claim and only to the extent legally enforceable.

Mandatory exceptions: none of the exclusions, disclaimers or caps in these terms applies to damage caused intentionally or through gross negligence, death or personal injury, or any other liability or remedy that cannot lawfully be excluded or limited. Mandatory statutory rights, including consumer and data protection rights, remain unaffected. These exceptions take precedence over any contrary wording elsewhere in these terms.

You are responsible for regularly backing up important content independently of write2gether and carefully managing sharing links. This responsibility does not limit any mandatory statutory liability of KOMUNIQUE GMBH.

Changes to these terms apply prospectively, not retroactively to existing claims. We will provide reasonable notice of material changes and obtain agreement where legally required; publishing revised terms alone does not replace any required agreement. If you do not agree, you may stop using the service and cancel renewal. Existing paid-period rights and mandatory statutory remedies remain unaffected.

Swiss law applies, unless mandatory consumer protection provisions provide otherwise. The courts with jurisdiction are those determined by law. If a provision is unenforceable, this does not by itself affect the remaining provisions; applicable law governs the resulting gap.